Local Management of Water and Wastewater Services; Expectations and Approaches

Document Type : Original Article

Author

Consulting of national water and waste water direct manager

Abstract

After about three decades past from the establishment of the first water and wastewater companies in Iran, the critical goal of supplying sustainable drinking water and sewage services has relatively been achieved and the country's indicators in the field of water and wastewater services have been improved among global communities. This achievement has boosted the expectations from water and wastewater company managers who at the same time they are facing droughts, financial difficulties, and similar problems. In such situation, the continuity of providing good quality and quantity services with a reasonable price, the continuity of coverage and satisfaction of subscribers, and on time provision of equipment, call for managers and staff who symbolize the ability and strength of the organization with their outstanding individual characteristics. Mastering the new concepts in water management and focusing on the social nature of water and wastewater services, water security and its six topics as  well as the One Water concept, these managers and staff can control external variables affecting water and wastewater services, and transform their threats into better management opportunities. Respecting the role of data gathering and processing, manpower efficiency, and entrepreneurship, can facilitate how the expectations from managers are satisfied. While outlining the necessary features for the success of water and wastewater management services, this paper suggests in eight sections the corresponding requirements and approaches for water and wastewater managers.

Keywords

References

 
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Journal of Water and Wastewater Science and Engineering
Volume 3, Issue 1
April 2018
Pages 58-69

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History

  • Receive Date: 16 January 2018
  • Revise Date: 15 August 2018
  • Accept Date: 18 August 2018

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